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Terms of Hire

Our Rates and how we charge

Our vehicle hire rates may vary from season to season.  Our rates are determined by supply, demand and market conditions.  Rates quoted are only guaranteed at the time they are quoted.

Vehicle hire works on a 24 hour basis – e.g. if you hire a vehicle at 11 a.m. and return it at 11 a.m. the next day, this would be considered a one day rental.  Extra charges will be applied if the vehicle is returned late.

All rates quoted include unlimited mileage.

Barbados Driving Permits

To drive in Barbados it is mandatory to obtain a Barbados driving permit, these may be purchased from our representative on delivery at a cost of $5 US each.  These permits are valid for two months.

Age and Licence Requirements

Drivers must be over 21 and under 80 years old.  Each driver must have held a valid driving licence for at least two years – this licence must be produced at the time of delivery of the vehicle, this is necessary for repeat clients as well. Clients between 75 and 80 years old should produce a medical certificate from their doctor at home confirming they are well enough to drive in Barbados.

Extension of Hire

Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions they are subject to availability and cannot be guaranteed.

Cancellation Policy

Clients are asked to inform us as soon as they know they need to cancel the reservation.  The reservation status will be changed to No Show if the client has not shown up for the car within 24 hours, and has not contacted us to change the delivery details.

Fuel Policy

Vehicles are delivered with a FULL tank of petrol.  Clients have two options:-

(1)   Return the tank full as delivered.  If this is not done there will be refueling and service charges at the end of the hire.

(2)   Clients may opt to pay for a FULL tank on delivery, and may return the vehicle as empty as possible.

Child Seats/GPS Units

Child/booster seats are available for hire - $6 US per day.

GPS Units are also available for hire - $6 US per day.

Extra Drivers

There is an additional driver’s charge of $3 US per day per driver.  The primary driver’s spouse is exempt from the additional driver charges.

Insurance Coverage

Our vehicles are comprehensively insured (which includes third party liability and theft).  If the vehicle is damaged the renter is responsible for the deductible of $2,500 US.  The basic insurance does NOT cover damages to tyres/rims, hub caps, windshields, interior damage and lost/damaged keys/fobs.  Charges will apply for roadside assistance.

Collision Damage Waiver (CDW)/Excess Waiver (EW)

The client may purchase our COLLISION DAMAGE WAIVER (or excess waiver) (CDW or EW) at a cost of $12 US per day – this reduces the deductible to $125 US if the vehicle is damaged.  The CDW does NOT cover damages to tyres/rims, hub caps, windshields, interior damage and lost/damaged keys/fobs.  Charges may apply for roadside assistance.

Super Damage Waiver (SDW)

The client may purchase our SUPER DAMAGE WAIVER at a cost of $25 US per day.  With this coverage there is a ZERO DEDUCTIBLE, and full roadside assistance providing the vehicle is operated in accordance with all conditions of our contract.

Credit Card Collision Coverage

Some credit card companies and internet websites offer collision coverage benefits.  As in many types of coverage there are limitations, and clients should check carefully to verify the coverage they have.  If the client has purchased excess waiver from another source and has an accident during the hire, he must pay us for the damages incurred up to the maximum $2,500 US.  We will then supply the documentation required to reclaim this payment from the company. 

If the CDW/EW and SDW are declined – a pre-authorisation of $1,000 US will be placed on the client’s credit card, which will be released by the client’s financial institution at the end of the hire.

Unlimited Mileage

Unlimited mileage is included with the rate of hire.

Airport Deliveries

Our airport office is located in the arrivals section of the airport.  After exiting the arrivals main door, turn to the left and our office is the 2nd door on the left.    Clients should proceed to our office to complete the paperwork and collect the vehicle reserved.   When returning the hired vehicle to the airport, the vehicle should be left in the main car park, and the key and parking ticket returned to our airport office.

Airport Return Out of Hours

If our office is closed when the vehicle is returned, please return the key to the drop box which is located next to the door and leave the parking ticket on the dashboard of the vehicle. 

Delayed Flights

If the client’s flight is delayed and arrives after 11 p.m., he/she will not be met at the airport.  Please telephone our office (+1 246 416 4456) after 8 a.m. the following day to reschedule the delivery.

Delivery Service

We deliver to any private residence, villa or hotel.  We do NOT deliver to or collect from the Cruise Terminal.

Keys and Fobs

Vehicle keys are NOT waterproof – the client will be fully responsible for the cost of replacement of lost or damaged keys and key fobs.

No Smoking

We are a 100% Non-Smoking Fleet – a cleaning fee of up to $120 US may apply.

Payment Methods

We accept payment by Visa, Mastercard, American Express and Discover Credit Cards.  We also accept payment in cash (US, Canadian, Sterling and Euros), but do require a pre-authorisation on a credit card where payment is made in cash.

Additional Charges

Charges for hire, excess waiver, petrol, child seats and GPS units are subject to 17.5% VAT.  Government taxes shown herein are subject to change without notice.

© 2019 Stoutes Car Rentals. All Rights Reserved.
Kirtons, St. Philip, BB18054, Barbados, West Indies.