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Terms of Hire

Our Rates and how we charge

Our vehicle hire rates may vary from season to season. Our rates are determined by supply, demand and market conditions. Rates quoted are only guaranteed at the time they are quoted.

Vehicle hire works on a 24 hour basis – e.g. if you hire a vehicle at 11 a.m. and return it at 11 a.m. the next day, this would be considered a one day rental. Extra charges will be applied if the vehicle is returned late.

All rates quoted include unlimited mileage.

Barbados Driving Permits

To drive in Barbados it is mandatory to obtain a Barbados driving permit, these may be purchased from our representative on delivery at a cost of $5 US each. These permits are valid for two months.

Age and Licence Requirements

Drivers must be over 21 and under 80 years old. Each driver must have held a valid driving licence for at least two years – this licence must be produced at the time of delivery of the vehicle, this is necessary for repeat clients as well.

Extension of Hire

Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions they are subject to availability and cannot be guaranteed.

Cancellation Policy

Clients are asked to inform us as soon as they know that they need to cancel the reservation. The reservation status will be changed to No Show if the client has not shown up for the car within 24 hours, and has not contacted us to change the delivery details.

Fuel Policy

Vehicles are delivered with approximately ¼ tank of fuel ($15 - $25 US depending on the vehicle category), for which clients will be charged on delivery. The tank should be left as empty as possible on return.

Child Seats/GPS Units

Child/booster seats are available for hire - $5 US per day.

GPS Units are also available for hire - $5 US per day.

Extra Drivers

There is an extra driver’s fee of $2.50 USD per day, with a maximum charge of $50 USD per rental per driver. The renter’s spouse is exempt from additional driver charges.

Insurance

With our rate of hire, the vehicle is comprehensively insured except for a deductible of $1,750 US in case of loss, accident or damage to the vehicles – regardless of fault. An optional EXCESS WAIVER is available and recommended to cover this deductible. If this Excess Waiver is purchased, responsibility for the deductible is reduced to $125 US. Upon return, one of our agents will inspect the vehicle, and determine if the vehicle has been returned in the same condition as it was received. The excess waiver is voided if the client has an accident, and must be purchased again for the rest of the hire.

Credit Card Collision Coverage

Some credit card companies and internet websites offer collision coverage benefits. As in many types of coverage there are limitations, and clients should check carefully to verify the coverage they have. If the client has purchased excess waiver from another source and has an accident during the hire, he must pay us for the damages incurred up to the maximum $1,750 US. We will then supply the documentation required to reclaim this payment from the company. If our Excess Waiver is declined, a pre-authorisation of $1,000 US will be placed on your credit card. Please note that the release time varies depending on your issuing financial institution.

Additional Charges

Charges for hire, excess waiver, petrol, child seats and GPS units are subject to 17.5% VAT. Government taxes shown herein are subject to change without notice.

Tyre Policy

Tyre damage is not covered by our Excess Waiver. Flat tyres are repaired free of charge, but if a tyre or rim has been damaged beyond repair, the client will be charged for the cost of replacement. It is therefore imperative that clients check the tyres carefully when the vehicle is delivered to them.

Payment Methods

We accept payment by Visa, Mastercard, American Express and Discover Credit Cards. We also accept payment in cash (US, Canadian, Sterling and Euros) and travellers cheques, but require credit card details to be supplied where payment is made in cash/travellers cheques.

Roadside Assistance

We offer a 24 hour roadside assistance service in case of emergencies – please phone 1-246-416-4456.